FAQs - Frequently Asked Questions
How much does a move cost?
It's always ideal for JRMS to visit your home to determine the cost of your move. We will walk through your home with you to absorb and assess the elements that will influence the price of your move, such as; what you will want to take, what you will want to leave behind, which of your items will go into store and which items will require fragile packing?
How long does a survey take?
For an average sized property, a survey should take approximately 30-45 minutes. This time is spent understanding your requirements, assessing the volume of your move and answering any questions you may have.
How long will it take to get my quotation?
The average time for a quotation to be generated is within 48 hours of the survey. However, it may take longer if there is need for relevant and additional information.
What is the lead-time to book a move?
Moves are usually booked at least 5 days before the expected move is to take place. However, in special circumstances moving on short notice can be arranged.
Who organises access and parking?
It is also your responsibility to ensure there is adequate parking at both addresses to avoid any delays on the day of the move. It is advisable to contact your local council office to arrange permits or cones for parking if required. Remember to also forewarn your neighbours to ensure they are not inconvenienced.
What happens when the crew arrives at my property?
It is advisable for you to take them around your property so that they can plan the operation. Make sure you point out any items that need special care or are fragile. If you would prefer certain rooms to be packed first, it is advisable you let the team leader know so he can advise his crew accordingly. Any items that are to remain in your property should be identified and placed in another room. Once all your items have been packed, wrapped and loaded, it's best to inspect your property to ensure that everything has been removed. On completion of the move you will be requested to sign a delivery sheet as confirmation that the move has been concluded to your satisfaction.
What happens if the move gets delayed and we can't get in to our house?
An additional charge will be made since further labour is required to complete the move outside of the contracted hours.
|